Terms and Conditions

Lifetime Care Plan

What is the Laurie Sarah Lifetime Care Plan? What is covered under the Lifetime Care Plan? How can I help prevent warranty issues? How do I submit a warranty issue? Should I get my jewelry insured? Can I have another jeweler work on my jewelry? Does this cover settings or gemstones purchased elsewhere? Is....

Customization

Does Laurie Sarah create custom designs? How long does a custom design take? How do I get in line for my custom design? How is my custom design created? What does my custom design come with? Other Terms and Conditions Other Terms and Conditions include: Quotes for Custom Orders are good for 30 days....

Payment Plan

How does the Laurie Sarah Payment Plan Work? When will I receive my item? How will I pay my next payment(s)? What if I want to pay off my item early? Does Laurie Sarah offer any financing options? Other Terms and Conditions Other Terms and Conditions include: If any payment is not paid when....

Shipping

When will my order be ready to be shipped? How is my order shipped? Will my package be discreet? Is my order fully insured? Will my signature be required? Why is my order boxed the way it is? Is international shipping an option? Can I rush my order or upgrade shipping? Although we will....

Returns & Exchanges

How do I make worry-free returns and exchanges?

Other

Every effort is made to keep our listings up to date and accurate. We also make every effort to keep up with the constantly changing market as far as our pricing goes. If a mistake is discovered in a listing, or if the market changes suddenly and we cannot honor the price listed, we....