Customer Warranty Form

Thank you very much for reaching out to my husband and I for your Warranty Request. We will take great care to address any questions or concerns you have. Wondering what’s covered? Review our Lifetime Care Plan.

Please fill out the following information so we can locate your order and handle your request quickly.

Warranty Request

"*" indicates required fields

Name*
Name that your jewelry was purchased under*
Please enter the LS# (if you know it).
Required in case the UPS driver needs to get a hold of you.
Is this your first time sending this piece of jewelry to us?*
Address where the jewelry will ship from*
PO Boxes cannot be used. Please enter a physical address.
Address where you want the jewelry shipped back to*
PO Boxes cannot be used. Please enter a physical address as the package will require a signature.
Do you need the jewelry returned to you by a specific date?
What kind of request are you making?*

Please upload up to 6 pictures of any repairs or lost stones requested. Make sure each picture is not blurry and clearly shows the repair requested.

IMPORTANT: If you run into any problems uploading your images, please submit this form WITHOUT images (be sure to remove ALL images prior to submission) and email ONLY your images to us at mail@lauriesarah.com. Be sure to include your full name in your email for reference.

Drop files here or
Accepted file types: jpeg, jpg, gif, png, pdf, Max. file size: 8 MB, Max. files: 6.
    This field is for validation purposes and should be left unchanged.